# User-uploaded media

By default the user uploaded media is stored on UChat servers and can be accessed via a link pointing to that media location on UChat servers. It is stored for 24 hours.

It is encouraged to save your data on your data stores to ensure availability when needed.

Also, UChat offers integration with Cloudinary cloud storage. It is free to sign up for their basic plan. Once we have the feature available, you will be able to automatically save user data to your Cloudinary account using the "action to transfer" step.<br>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.uchat.com.au/user-uploaded-media.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.