# Why Telegram User Menu is not showing

While creating a Telegram user menu, the “Command” field can only have lower case characters that will ensure the user menu is visible. With upper case letters, the user menu will not be displayed in the chatbot but user menu commands will still be functional.

To display the user menu to your audience please modify the menu setup accordingly.

![](/files/hiY8uwKYYcf52t7EWqsW)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.uchat.com.au/why-telegram-user-menu-is-not-showing.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
