UChat Knowledge Base
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Error log in Instagram channel
Add Facebook Chat widget to the website
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Whatsapp integration with 360dialog
Cannot add my number to Voice/SMS channel
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Set Variable Value is Not Working
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Why time value is incorrectly saved?
FAQ: 2018062 (#100) The URL provided is not whitelisted for messenger extensions
FAQ: Why Facebook bot (chat widget) didn't respond?
FAQ: Why voice bot didn't call users
FAQ: What will happen when I exceed the bot user limit on the workspace?
Help article about how to connect Viber Partner Account with UChat Viber Channel
How to Create Viber Chatbot (
Viber is another popular messaging app. In this article we will discuss how to link Viber Bot with UChat Viber Channel.
Viber channel can be accessed from the left hand side of the screen where all the channels are listed.
From Viber Channel, click on ‘Add New Viber Bot’. (as shown in the image below)
Viber Channel Page
To create a Viber Chatbot in UChat it is required that we connect Viber Bot (from Viber Partner Account) with UChat by entering Viber Bot Token.
Adding new Viber Bot
Note: Registering for a Viber Partner account to access Viber Bot Token requires an active Viber account (via Viber app).
To sign-up for Viber Partner account, visit
Enter the number you have registered with your Viber app. Viber will send a 6 digit verification code to your Viber app.
Viber Partner Account Login
This is how you will receive a 6 digit verification code by Viber in your Viber app.
Viber verification code sent to Viber App
Enter the 6 digit code sent by Viber to successfully login to the Viber Partner account.
Enter Viber verification code sent Viber app
By default the new Viber Partner account will require registration for the Viber Bot account. The down arrow represents the registration form for Bot Account.
Viber Bot Account registration
Mandatory information required to successfully complete the Bot Account registration is
Account Image (400px * 400px)
Url (it gets auto populated but can also be modified)
Website Address (optional)
Location (plus Country)
Viber Terms & Conditions.
Once all the required fields are successfully filled please click on the ‘Create’ button at the bottom of the form as shown in the image below (highlighted in Red).
Submitting Bot Account registration form
We have successfully created a Viber Bot Account and have access to the Viber Bot Token. We will copy this token and paste it in UChat Viber Channel.
Registration Successful - Viber Bot Token created
Copy the Viber Bot Token (as shown in the image above) from Viber Partner Account and paste it in the UChat Viber channel. Click ‘Add’ at the bottom right corner of the screen.
Entering Viber Bot Token in UChat
We have successfully connected Viber Bot with UChat Viber Channel.
Viber Bot successfully connected
Now click on ‘Create Flow’ to start creating your Viber Chatbot.
Hope this article was helpful. If you require further assistance please do not hesitate to post in the UChat community or reach out to UChat Support and UChat family will be happy to assist.
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