Why my customer feedback request is not showing?
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Last updated
Last updated
To send a customer feedback request, please make sure that:
The user has interacted with you (your bot) within the last 24 hours (once feedback request is received they can provide the feedback within up to 7 days)
Do you have the correct privacy policy URL? You need a privacy policy URL of your own business, not one from UChat. Also, make sure it starts with "https://". See screenshots below,
For more details please check this Facebook Document: <>
