> For the complete documentation index, see [llms.txt](https://help.uchat.com.au/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.uchat.com.au/viber-chatbot/viber-limitations.md).

# Viber Limitations

**1- Location**

Share location option is only available on mobile phones and not on desktop

**2- File**

The file uploaded by the user will be sent to Viber and UChat will get a URL link for the file. You are unable to put this URL link in a "Send Message - File" because the link from Viber is not a direct file link. 

Alternatively, to send the file back to your user, you can use "Send Message - Text" to print the link, the user can tap the link to download the file.

**3- Send Message**

* For Each: JSON should be under 2000 characters.
* Ecommerce: The JSON should be under 2000 characters so you might be unable to list 10 products per page according to your products information length (try 5 or 6 per page).