Viber Limitations

1- Location

Share location option is only available on mobile phones and not on desktop

2- File

The file uploaded by the user will be sent to Viber and UChat will get a URL link for the file. You are unable to put this URL link in a "Send Message - File" because the link from Viber is not a direct file link.

Alternatively, to send the file back to your user, you can use "Send Message - Text" to print the link, the user can tap the link to download the file.

3- Send Message

  • For Each: JSON should be under 2000 characters.

  • Ecommerce: The JSON should be under 2000 characters so you might be unable to list 10 products per page according to your products information length (try 5 or 6 per page).

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