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UChat Knowledge Base
GuideFlow BuilderEcommerceIntegration
  • UChat
  • Line Chatbot
    • Line Business Account Registration
  • Viber Chatbot
    • Viber Limitations
  • FAQs
    • How to join UChat affiliate program?
    • How to show the true caller phone number?
    • White Label
  • How to get help?
  • Error log in Instagram channel
  • Add Facebook Chat widget to the website
  • Why my customer feedback request is not showing?
  • How to turn off the Guest user option on Facebook.
  • Whatsapp integration with 360dialog
  • Cannot add my number to Voice/SMS channel
  • How to add URL button in WhatsApp Channel
  • Why Telegram User Menu is not showing
  • User-uploaded media
  • Set Variable Value is Not Working
  • Workspace Timezone Setting
  • 360Dialog Pricing - new number VS number porting
  • Why inbound webhook not sending flow? Why SMS/Voice bot not working?
  • Why time value is incorrectly saved?
  • FAQ: 2018062 (#100) The URL provided is not whitelisted for messenger extensions
  • FAQ: Why Facebook bot (chat widget) didn't respond?
  • FAQ: Why voice bot didn't call users
  • FAQ: What will happen when I exceed the bot user limit on the workspace?
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  1. Viber Chatbot

Viber Limitations

1- Location

Share location option is only available on mobile phones and not on desktop

2- File

The file uploaded by the user will be sent to Viber and UChat will get a URL link for the file. You are unable to put this URL link in a "Send Message - File" because the link from Viber is not a direct file link.

Alternatively, to send the file back to your user, you can use "Send Message - Text" to print the link, the user can tap the link to download the file.

3- Send Message

  • For Each: JSON should be under 2000 characters.

  • Ecommerce: The JSON should be under 2000 characters so you might be unable to list 10 products per page according to your products information length (try 5 or 6 per page).

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Last updated 3 years ago

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